Jili Casino Privacy Policy – How We Handle Your Personal Data

Your privacy matters to us. This page explains exactly what personal information jili casino collects from Filipino players, how we use it, and the rights you have over your own data. If you have questions, our FAQ page is a good place to start.

Data Protection Philippines Market Last Updated: 2025

This Privacy Policy applies to all users of the jili casino platform at jilicasino.win. By registering an account or using any part of our service, you confirm that you have read and understood how we collect and process your personal information. We are committed to handling your data responsibly and in accordance with applicable Philippine data privacy laws.

What Information Do We Collect?

When you register and use the jili casino platform, we collect personal information that is necessary to provide you with a safe and compliant gaming experience. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect government-issued identification details when verifying your identity as required by Philippine regulations. During your use of the platform, we automatically collect technical data such as your IP address, device type, browser version, and session activity logs. Payment-related information — including your GCash or Maya account reference and transaction history — is recorded to process deposits and withdrawals accurately. We do not store full payment credentials; sensitive financial data is handled by our regulated payment partners.

How Is Your Information Used?

The personal data we collect is used exclusively for the purposes of operating and improving the jili casino platform for Filipino players. Your identity information is used to verify your account, comply with anti-money laundering obligations, and prevent fraud or unauthorised access. Transaction data is used to process your deposits and withdrawals in Philippine pesos and to maintain accurate account records. We may use your contact details to send you important account notifications, security alerts, or updates about changes to our terms or this Privacy Policy. We do not use your personal data for unsolicited marketing without your explicit consent, and we do not sell your information to third parties for commercial purposes. Aggregated, anonymised usage data may be used internally to improve platform performance and the overall player experience.

Who Can Access Your Data?

Access to your personal information is strictly limited to authorised jili casino staff who require it to perform their job functions, such as customer support, compliance, and payment processing teams. We may share your data with trusted third-party service providers — such as payment processors and identity verification partners — who are contractually bound to handle your information securely and only for the purposes we specify. In certain circumstances, we may be required to disclose yourpersonal information to government authorities, regulatory bodies, or law enforcement agencies where we are legally obligated to do so under Philippine law. We will always aim to notify you of such disclosures where permitted. We do not transfer your personal data to parties outside the Philippines except where necessary to operate our platform, and any such transfers are subject to appropriate safeguards.

How Long Do We Keep Your Data?

Jili casino retains your personal information for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. Account records, transaction histories, and identity verification documents are typically retained for a minimum of five years following account closure to satisfy anti-money laundering and financial record-keeping requirements. Technical logs and session data are retained for shorter periods and are regularly purged in line with our internal data management schedule. Once the applicable retention period has expired, your personal data is securely deleted or anonymised so that it can no longer be linked back to you. If you request account closure, we will begin the data retention countdown from the date your account is formally closed.

What Are Your Rights as a Filipino Player?

Under the Philippine Data Privacy Act of 2012 and its implementing rules, you have a number of rights in relation to your personal data held by jili casino. You have the right to be informed about how your data is collected and used, which is the primary purpose of this Privacy Policy. You may request access to the personal information we hold about you at any time by contacting our support team at the email address listed in the footer of this page. You have the right to correct any inaccurate or incomplete personal data in your account. You may also request the deletion of your personal data, subject to our legal retention obligations. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

Cookies and Tracking Technologies

The jili casino platform uses cookies and similar tracking technologies to ensure the website functions correctly and to improve your browsing experience. Essential cookies are required for the platform to operate and cannot be disabled without affecting core functionality such as login sessions and security features. We may also use analytics cookies to understand how players navigate the platform, which helps us identify areas for improvement. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit your access to some features. By continuing to use the platform after being informed of our cookie use, you consent to the placement of cookies on your device in accordance with this policy.

How Do We Keep Your Data Secure?

We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and the jili casino platform is encrypted using industry-standard SSL/TLS protocols. Access to personal data within our organisation is restricted on a need-to-know basis, and all staff with access to player data are trained in data protection best practices. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to our systems. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with our legal obligations and within the timeframes prescribed by law.

Changes to This Privacy Policy

Jili casino reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify registered players via their registered contact details. Your continued use of the platform after any changes have been posted constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we are protecting your information. If you have any concerns about changes to this policy, please contact our support team before continuing to use the platform.

Your Key Data Rights at a Glance

Right to Access

You may request a copy of the personal data we hold about you at any time by reaching out to our support team.

Right to Correct

If any of your personal information is inaccurate or out of date, you can request a correction through your account settings or our support team.

Right to Erasure

Subject to our legal retention obligations, you may request the deletion of your personal data when it is no longer necessary for the purposes it was collected.

Right to Complain

If you believe your data privacy rights have been violated, you may file a complaint with the National Privacy Commission of the Philippines.

Have Questions About Your Privacy?

If you would like to know more about how jili casino handles your personal data, or if you wish to exercise any of your data rights, visit our FAQ page or log in to your account to manage your preferences directly.